Learning outcome: Ask one clear question, listen to the answer and use it to choose the next question. Practise a consultation about recurring wheeze with paired five-task cards, condition teaching, task coaching and an extended doctor model. Keep current breathing difficulty separate from the history of earlier episodes.
“When did it start, how often does it happen, what sets it off and does anyone in your family have asthma?” contains four requests. A patient may answer the last one and leave the rest unresolved. Repeating the entire sentence more slowly will not make the exchange much clearer.
A focused question has a purpose that the listener can follow. After the answer, decide what you still need to know. If the patient has already told you when the episodes began, asking the same question again can suggest that you were waiting to speak rather than listening. This lesson makes that decision between turns the centre of practice.
1. Original paired cards: recurring wheeze during everyday life
These original Jobins Training cards are for learning, not official OET material or a score prediction. The doctor candidate reads the doctor card; the partner reads the patient card and answers naturally rather than delivering all five tasks at once.
Doctor card
Setting: General practice consultation.
Situation: Ms Costa, 30, reports episodes of wheezing and shortness of breath over six weeks. She wonders whether she has asthma and fears that she may have to give up running. She works at the front counter of a bakery. In the first attempt she is comfortable at rest and able to speak normally; no current severe breathing difficulty is reported. No examination findings, breathing-test results, confirmed asthma diagnosis or prescribed inhaler are supplied. Establish the current situation and explore the episodes before explaining assessment.
Tasks:
- Check how Ms Costa is breathing now and invite her to describe a recent episode in her own words.
- Clarify onset, frequency and duration using one focused question at a time, without repeating information she has already provided.
- Explore relevant context, associated symptoms, medical history and the effect on her activities; acknowledge what worries her.
- Explain suspected asthma and how clinical assessment and appropriate tests help clarify the cause, without confirming a diagnosis or inventing treatment instructions.
- Agree the next assessment and review step, explain when to seek urgent help and check what she understands will happen next.
Patient card
Setting: General practice consultation.
Situation: You are Ms Costa, 30. For six weeks you have sometimes noticed a whistling sound and breathlessness while jogging in cold air. You stop and rest when this happens. On two nights you woke coughing. You feel comfortable sitting in the consultation and can speak normally. You have seasonal hay fever but no confirmed asthma diagnosis and no prescribed inhaler. You work at a bakery counter. In the first attempt you have not identified a link with work. Your main concern is whether breathing symptoms mean you must stop running permanently.
Tasks:
- Say that you are breathing comfortably now, then describe the most recent jogging episode.
- Answer focused questions about timing and frequency; if several questions are asked together, answer only the last one.
- Reveal the two nights of coughing and your hay fever when asked about other symptoms or background.
- Ask whether this means asthma and whether you will still be able to be active.
- Ask what tests or treatment might involve and how to get help if the breathing suddenly becomes worse.
First practice: Ask for the patient's account, then write down three facts they have already supplied. Choose one missing detail for your next question. Do not use the list as a reason to postpone urgent assessment if the patient is struggling to breathe now.
2. Understand wheeze, breathlessness and suspected asthma
Start with the current breathing problem
There is an important difference between describing an episode last week and having severe breathing difficulty during the consultation. NHS breathlessness guidance identifies severe difficulty breathing, inability to get words out, marked colour change or sudden confusion as emergency features. A person in distress needs immediate clinical assessment and help, not a polished series of history questions.
For the first attempt, the card explicitly says Ms Costa is comfortable at rest and speaking normally. That permits a conversation about the episodes while the doctor assesses her. It is not a finding that rules out asthma or every other cause. If the partner changes the current symptoms, the routine sequence must change too.
What asthma means
Asthma involves inflammation and narrowing of the airways. It can cause wheeze, cough, chest tightness and breathlessness that vary over time. NHS asthma guidance describes symptoms that may occur at night or be triggered by exercise, cold air, smoke or allergens. Ms Costa's story gives reasons to consider asthma, but it does not establish the diagnosis.
Explain “wheeze” in the patient's terms if needed: a whistling sound during breathing. Do not assume that every noise the patient calls wheeze is the same phenomenon. Ask her to describe what she notices. Similarly, “I cannot run as far” describes an effect, not a measurement of lung function.
Breathlessness has several possible causes. The doctor needs the full clinical picture, including associated symptoms and relevant history. Avoid closing the discussion as “exercise-induced asthma” simply because the first episode happened during jogging. A plausible explanation still needs assessment.
Patterns matter more than isolated labels
Questions about timing help distinguish an isolated episode from a recurring problem. Ask when the symptoms began, how often they occur, how long they last and what happens between episodes. Ask whether the pattern is changing. Listen to the answer before choosing the next detail.
Night waking, changes in usual activities and symptoms outside exercise are relevant. In this case, the two nights of coughing widen the account beyond the jogging episode. They should change the doctor's summary. Do not keep describing the problem as occurring “only with running” after the patient supplies information that contradicts that.
Diagnosis uses assessment and appropriate tests
Symptoms, examination and objective testing can help clarify suspected asthma. Depending on the clinical assessment, tests may include measurements of breathing and sometimes blood tests. Symptoms can vary, so the pathway may involve more than one assessment. No single test result is available on this card.
Explain a proposed test by its purpose and what the person will be asked to do. For example, a breathing test can involve blowing into a device to measure airflow. Do not promise that one attempt will conclusively establish or exclude every cause. Do not tell the patient to stop existing treatment before testing unless that instruction comes from their actual clinical plan.
Modern inhaler plans are individual
The NHS describes several asthma inhaler approaches, including anti-inflammatory reliever treatment, maintenance-and-reliever treatment and separate preventer/reliever inhalers. It specifically advises that a blue reliever should not be supplied on its own for asthma. The source's simplified reliever-first explanation should not become a universal prescribing rule.
This exercise supplies no chosen device or medicine. Discuss the purpose of a future treatment conversation without inventing an inhaler colour, dose, frequency or technique. Different devices require different instructions. If treatment is prescribed, demonstration, practice and a personalised action plan should match the actual device and regimen.
Ask what “using an inhaler” means to the patient. Ms Costa may interpret it as proof that she can never exercise again. That is different from fear of a side effect or difficulty using a device. The answer should determine which explanation comes next. Do not promise unrestricted activity before her symptoms have been assessed and a suitable plan agreed.
The context can include work
The Health and Safety Executive's asthma overview explains that workplace substances can cause or aggravate asthma, and symptoms can occur after exposure, including later at night. A question about occupation should therefore explore what the person actually does, not stop at the job title.
In the repeat attempt, Ms Costa reveals occasional work in the mixing area and a pattern related to flour dust. HSE bakery guidance identifies inhaled flour dust as a cause of occupational asthma. That makes the account relevant for prompt assessment; it does not prove the diagnosis in this individual. A bakery-counter worker's exposure cannot be inferred without asking about tasks and location.
Clarify the relationship between symptoms, work periods and time away. Document the pattern and consider the appropriate respiratory or occupational-health assessment through the local pathway. Do not ask the patient to deliberately provoke symptoms, suggest that an ordinary mask settles the problem or promise that a job change is necessary. Immediate advice about exposure and activity must reflect clinical assessment.
Safety advice is part of the next step
The patient should know how to obtain help if symptoms worsen before the planned assessment. New or worsening breathlessness requires timely clinical advice; severe difficulty breathing requires emergency help. Do not reassure solely because a previous episode improved with rest.
If the patient already has prescribed treatment in another scenario, instructions should follow that person's action plan and the actual medicine. In this case there is no prescribed inhaler, so do not invent an emergency puff schedule or advise borrowing another person's device. In the UK, severe breathing difficulty warrants 999; in the clinic, activate the emergency response and assess immediately.
3. Coaching for the five doctor tasks
Task 1: check the present before exploring the past
“How is your breathing right now?” has one clear purpose. Listen to the reply and observe the patient's condition. If they are struggling, act. If they are comfortable, invite a recent episode: “Could you talk me through what happened the last time?” This gives the history a concrete starting point.
Do not begin with a long welcome that delays noticing distress. Equally, do not turn a comfortable follow-up discussion into an assumed emergency. The response should match the current presentation, not the condition you expect to teach.
Task 2: ask for the missing detail
After the account, identify what you already know. If Ms Costa says, “It started six weeks ago, and the last episode was yesterday,” you do not need to ask when the problem began again. You might ask what she was doing when yesterday's episode started or how long it took to settle.
One question at a time does not mean an inflexible interrogation. Brief reflections can connect the turns: “So it began while you were jogging. How long did it last?” The reflection uses the answer and the question adds one missing detail. Leave space after it.
Task 3: widen the history with a purpose
Ask about symptoms outside exercise, night waking, relevant background and the effect on activities. Explain a change of topic briefly. “I would like to ask about work as well” tells the patient why the conversation is moving. Then ask what the job involves before suggesting possible exposures.
When the patient reveals hay fever, acknowledge it as relevant history without deciding that allergy explains everything. When they reveal night cough, update your summary. A useful question sequence is one that changes with the evidence, not one that asks every prepared question in order.
Task 4: explain after listening
Ask what the patient understands about asthma and what they most want to know. Give a short explanation of the possibility and the assessment pathway. Separate “this can fit asthma” from “you have asthma.” Describe the purpose of tests without inventing results or claiming that a trial response settles every diagnostic question.
Explore the running concern before presenting inhaler information. The patient may need a discussion about assessment and a safe activity plan more than a detailed list of medicines. If treatment comes up, keep instructions tied to an actual prescription and device.
Task 5: agree an action and check it
State what you will assess now, what may need arranging and how the next step will be confirmed. Ask about practical barriers to the proposed review. A plan is not complete merely because you named a test. Do not state that an appointment has been booked if the scenario does not confirm it.
Check understanding with one question about the immediate next step and another about worsening symptoms. Ask them separately. This closing should demonstrate the same skill as the history: one clear request followed by enough time to answer.
4. Extended doctor-viewpoint model with listening pauses
This doctor-only teaching model is longer than a live role-play. Choose the relevant moves and change the sequence when the patient gives a new answer. Each question should be followed by listening; the model does not supply examination findings or an individual prescription.
“Hello, Ms Costa. Before we talk about the recent episodes, how is your breathing right now?” Pause and assess the current situation. Severe difficulty changes the priority immediately.
“You are comfortable sitting here now. Could you talk me through the most recent episode?” Allow a full account rather than interrupting with every detail you intend to ask.
“You noticed a whistling sound while jogging yesterday. What did the breathing difficulty feel like to you?” Use her description instead of assuming that every episode felt the same.
“What were you doing just before it started?” If she has already explained this clearly, move to a missing detail rather than repeat the question.
“How quickly did the symptoms come on?” Listen for gradual development or a sudden change and consider whether the response needs more urgent assessment.
“How long did that episode last?” Give her time to estimate. Do not turn an uncertain estimate into an exact duration in your summary.
“What did you do when it happened?” Listen for stopping activity, rest, medicine use or seeking help; do not supply the answer yourself.
“You stopped and rested. What happened to your breathing after that?” Clarify the response without assuming that improvement proves the cause.
“You said the first episode was about six weeks ago. How often has it happened since then?” Use the timeline she already supplied.
“What has the pattern been like between those episodes?” Listen for symptoms at rest or a change from her usual breathing.
“Have the symptoms ever woken you at night?” Pause for the two nights of coughing; do not move on before she finishes.
“So there have been symptoms during jogging and coughing on two nights. What other symptoms have you noticed?” Follow up on relevant associated symptoms and warning features one at a time.
“I would like to understand your background as well. Have you had breathing problems like this before?” Do not assume there is a childhood asthma diagnosis.
“Do you have any allergies that you know about?” Listen to the hay-fever history and explore relevant details before moving to another topic.
“What medicines or other treatments are you using at the moment?” Clarify actual products, including anything bought without a prescription, rather than inventing an inhaler trial.
“Could you describe what your work at the bakery involves?” Listen for tasks and location, not just the job title. Ask about a symptom pattern at work if the account suggests one.
“How have these episodes affected what you usually do?” Allow the running concern to emerge in her words.
“You are worried that you may have to give up running. What would you most like to understand about that today?” Ask before assuming that the worry is about long-term medicine.
“These symptoms can occur with asthma, but breathing problems can have other causes too. I would like to complete the assessment rather than confirm a diagnosis from this history alone.” Pause for her response.
“Asthma affects the airways, which can become inflamed and narrower. That can make breathing difficult at some times even when a person feels better between episodes. What is your understanding of asthma so far?” Listen before adding more explanation.
“I would like to examine you and consider the appropriate tests. A breathing test can involve blowing into a device to measure airflow. The results would be considered alongside your symptoms. What would you like to ask about the assessment?” Do not announce a normal examination or booked test.
“If treatment is needed, we would discuss the medicine and the device that suit your plan. The instructions would be specific to that inhaler, and we would show you how to use it. What concerns you most about that possibility?” Do not begin a generic device demonstration without knowing the device.
“Being active is an important goal for you. We should assess the symptoms and agree advice about activity that fits your situation. I cannot promise today that you should continue every activity unchanged. How does that sound?” Listen for whether she understands the purpose of assessment.
“We will agree the next step after today's assessment and check how any tests or review will be arranged. What might make attending that review difficult?” Address an access problem if one appears.
“If you develop severe breathing difficulty, especially if you cannot get words out, seek emergency help straight away. In the UK that means calling 999. Do not drive yourself. What would you do if that happened before the next appointment?” Check the action, then clarify advice about less severe worsening as appropriate.
“To check I have explained the plan clearly, what are you expecting to happen next?” Listen to the answer. Correct any impression that asthma is already confirmed or that a particular inhaler has been prescribed, and invite a final question.
5. Speaking tips: give each question a purpose
Separate a topic from its details. “Tell me about the last episode” opens the account. “How long did it last?” clarifies one detail. You do not need to combine them with every question about family history and treatment. The patient's first answer may supply several details without prompting.
Use a short bridge. A brief reflection makes the sequence sound connected: “It also happened at night.” Then ask the next relevant question. Do not use long summaries after every answer; they can consume the space you intended to give the patient.
Do not confuse clarity with delay. Asking one question at a time should improve understanding. It does not require completing a lengthy sequence when someone needs immediate help. The opening check about current breathing is a clinical priority, not merely a conversational technique.
Allow a correction to change the model. If the patient says the noise is in the throat, or symptoms occur at work rather than during exercise, explore that. Do not continue describing a jogging pattern because it appeared on the first version of the card.
Count unanswered requests. In a recording, underline every separate request within a question. If there are four and the patient answers one, the problem may be your phrasing. Re-record with one clear question and compare the information you obtain.
6. Useful questions and linking sentences
- Check the present: “How is your breathing right now?”
- Invite an episode: “Could you talk me through the last time it happened?”
- Clarify one detail: “How quickly did it start?” / “How long did it last?”
- Use an answer: “You said it happened after the shift. What were you doing during that shift?”
- Explore a pattern: “What is your breathing like on days away from work?”
- Find the meaning: “What worries you most about the possibility of asthma?”
- Explain a limit: “That pattern is relevant, but it does not confirm the cause on its own.”
- Check the next step: “What are you expecting us to do next?”
Practise saying the question and then stopping. Do not add a second version while the patient is preparing to answer. If they look unsure, ask which part was unclear rather than assuming they need more questions.
7. Common mistakes and repairs
“When did it start, how often, what triggers it and do you smoke?” Repair the overloaded question by selecting the first missing detail. Ask about other relevant areas in separate turns. A shorter sentence can produce more useful information.
“So it only happens with exercise.” The patient has already described night cough. Repair the summary to include both contexts and explore the difference. A summary should preserve information, not simplify away the part that changed the picture.
“You work at a counter, so there is no occupational exposure.” A job title does not describe every task. Ask what the work involves. In the repeat attempt, covering in the mixing area is the detail that changes the history.
“This is definitely asthma.” The card supplies symptoms without confirmatory findings. Repair it with a clear explanation of why asthma is being considered and what assessment is needed. Do not invent spirometry or peak-flow results.
“Just use a blue inhaler before running.” No treatment has been selected. Repair it by discussing assessment, individual prescribing and the actual action plan. Do not copy an older simplified reliever-only approach into a new adult asthma plan.
“Keep running to strengthen your lungs.” This ignores unexplained symptoms during activity. Repair it by assessing the problem and agreeing appropriate activity advice. Neither a permanent ban nor unrestricted exercise follows from this card.
8. Repeat with a new context and review the questions
First attempt: a clear account before narrowing
Prepare prompts for current breathing, recent episode, pattern, relevant background and next step. The patient partner should answer only the last part of any overloaded question. Record with agreement. Afterwards, identify what the doctor still did not know because several questions were asked together. Rehearse that section with one request per turn.
Second attempt: symptoms around flour dust at work
Replace the patient's answer about context with: “Actually, it has been worse since I started covering in the bakery mixing area. I notice it after handling flour, and I was much better during a week off.” Keep her comfortable at rest now. Do not add a confirmed occupational diagnosis. Ask your next three questions before opening the suggestion.
Open the suggested response and reasoning after your attempt
Possible questions, asked separately: “What tasks do you do in the mixing area?” Listen. “When do the symptoms begin in relation to those tasks?” Listen. “What happens to your breathing when you are away from that work?” Listen and clarify the pattern.
Possible explanation and next step: “The pattern around flour dust is important. It does not confirm the cause by itself, but we need to assess whether work is contributing. I will include these details in the assessment and consider the appropriate respiratory or occupational-health advice through our local pathway. We should also discuss what is safe for you while this is being assessed.”
“Please do not deliberately expose yourself to flour to test the connection. If breathing becomes severe, seek emergency help rather than waiting for the planned review.”
Why this works: The questions follow the new answer and uncover tasks, timing and time away. The action changes from an exercise-only discussion to assessment of a possible work relationship. It does not diagnose occupational asthma, guarantee a referral appointment, prescribe a mask as the solution or tell the patient to resign.
Third attempt: difficulty breathing now
Change the opening information to current severe breathlessness with difficulty getting words out. The partner can state this information without physically acting out distress. The learner should stop the routine history and activate emergency assessment. One clear question at a time is not a reason to continue asking about hay fever, work tasks or exercise before arranging help.
Review an observable difference
Choose three consecutive questions from the recording. For each, identify its purpose, the answer obtained and why the next question followed. If a question repeats something already answered, replace it. If an important new detail did not affect the next turn, rewrite that turn. Improvement means a clearer and more responsive exchange, not simply more questions completed.
Source and course connection: This original lesson draws on the complete recurring-wheeze Set 3 and suspected-asthma Scenario 2 in Jobin Thomas's OET Speaking Doctors: Communication Excellence Through Role-Play Practice, including their cards, condition explanations and sample responses. The Ms Costa case and doctor-only model are independently written. Current assessment and treatment boundaries replace the source's simplified inhaler sequence and broad activity guarantees. The full saved OET Speaking for Doctors — Course 3 outline includes respiratory presentations, other clinical cases and language practice. Use another case to practise the same question–answer–next-question skill.
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Source: OET DOC SP 130.epub, Jobins Training. Examples labelled original or illustrative were written for this article. Independent exam preparation; no affiliation with or endorsement by the examining body. Practice does not predict an official score.
