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Lesson preview · OET Nursing Speaking

OET Nursing Speaking
Sample Lesson

Practise asking a patient about their concerns. Read the scenario, speak your response, then reveal the model dialogue and explanations. This sample lesson is not a graded mock test.

1. Understand the task

A patient who says an appointment is inconvenient may mean that they cannot leave work, do not understand its purpose or are afraid of the result. Those are different problems. Give the person space to explain before you propose a solution.

Ask one question that opens the topic. Follow the answer with a more precise question when necessary. If a patient says, “It is difficult at home,” find out what “difficult” means in this situation. Do not fill the gap with your own assumption.

Show the connection between what you heard and what you offer. If privacy is the issue, an explanation about saving travel time will not resolve it. A useful response acknowledges the specific concern and explores an option that addresses it.

2. Make your first attempt

A patient tells you, “I understand the instructions. I’m worried I can’t manage them around my shifts.” What would you ask before offering advice? Take a moment to plan your next response.

01:00

Optional learning timer. This is not the full test timing. No sound or microphone is used.

3. Say it in your own words

Respond aloud to the patient. Acknowledge the difficulty, ask one open question about their shifts and leave room for their answer. Use your own words rather than trying to remember a script.

Compare your approach with a teaching example

“It sounds difficult to fit the plan around changing shifts. What part is hardest to manage at the moment?”

This acknowledges the practical concern and invites a specific explanation. Listen before suggesting a plan. Avoid blaming the patient or changing clinical instructions without appropriate clarification.

This is prepared model commentary, not an assessment of your spoken response. No recording or automated score is produced.

4. Study an original model

This Grade A-target model dialogue is a teaching exemplar. It demonstrates communication choices; it has not received an official OET grade.

Reveal model dialogue · The diary and the night shift

NurseJamie, you have brought your blood-pressure diary. How has it fitted into your routine?

PatientI have done most of it. I suppose the missing days will be a problem.

NurseWhat was happening on the days you found it difficult?

PatientI work nights, but not the same nights each week. Sometimes I am asleep when I am supposed to do it.

NurseSo the changing shifts make the written timing difficult to follow. Which part of the schedule feels unclear?

PatientWhether morning means when everyone else gets up or when I get up. I did not want you to think I was careless.

NurseI am glad you explained that. It is something we need to clarify with the team, rather than assume you have ignored the plan.

PatientCould I just take every reading at a different time, then?

NurseI cannot confirm a change to the schedule here. I can ask the team how their instructions apply to your shifts. Would that address the uncertainty?

PatientYes. I need to know what they actually want.

NurseLet us note your shift pattern and that specific question. What has helped you remember on the days when the arrangement was clear?

PatientA reminder on my phone, although I turn it off when I sleep.

NurseOnce the team has clarified the timing, we can discuss a reminder that fits that agreed plan. We should avoid setting reminders around a schedule that has not been confirmed.

PatientWhat about the four days I missed? Shall I put down what I think the readings were?

NursePlease leave those as missing rather than guess. The existing record and your explanation will give the team an accurate picture of what you managed.

PatientThat is a relief. I cannot remember the numbers properly.

NurseTo make sure our next step is clear, what question will we take to the team?

PatientHow the written times should work with my night shifts. I will bring the record as it is.

NurseExactly. With your agreement, I will include the timing difficulty in the review request. Is there anything else about keeping the diary that we should mention?

PatientNo, the changing shifts are the main issue.

Why this works

Information gathering: “What was happening on the days…” invites context before advice.

Understanding the patient’s perspective: The nurse identifies the fear of being judged as well as the timing problem.

Information giving: Requesting clarification is separated from changing a clinical schedule.

Structure: The final summary links the uncertainty, existing record and agreed next action.

Useful expressions
  • Which part of the schedule feels unclear?
  • Let us note the question we need the team to clarify.
  • We should avoid guessing the missing information.

Another effective response: “It sounds as though the instruction does not map neatly onto your working week. Could you walk me through a typical shift?”

Common mistakes

“Just do it whenever you wake up.”
This changes an unconfirmed clinical schedule. Ask the responsible team to clarify.

“You should have remembered.”
Blame closes down the explanation of the shift pattern. Explore the practical barrier.

5. Reflect and try again

  • Did you ask one question and leave space for the answer?
  • Did you use the patient’s concern to shape the next step?
  • Did you avoid changing clinical instructions without appropriate clarification?

Choose one of these points and practise the opening again. This preview does not save course completion or issue a score or certificate.